Organisational & People foundations to start and strengthen the implementation of your operational (digital) excellence program! - Case Procter & Gamble
In this presentation, Marc Winkelman from Procter & Gamble (P&G) delves into the crucial organizational and people foundations necessary for successful operational excellence and digital transformation initiatives. While research indicates that approximately 70% of digital transformations fail due to unprepared organizational and people frameworks, P&G has consistently achieved success in their transformation projects. The presentation aims to answer the question, "What does P&G do differently?"
P&G's Operational Excellence (OPEX) program, known as IWS, serves as the foundation for building leadership and operator capabilities to drive continuous loss elimination, capability building, and engagement. These factors are essential in transforming an organization. A practical framework outlining the specific actions that leaders must take to cultivate the necessary capabilities is shared with the attendees.
Furthermore, the presentation addresses the process of decision-making for digital systems and the journey towards becoming a smart factory. P&G's exemplary operational excellence capability has facilitated improvements in employee engagement and digitalization, resulting in year-on-year cost savings, inventory reduction, service enhancements, productivity gains, and increased employee satisfaction.
Challenges Addressed
- Overcoming organizational and people-related barriers in digital transformations
- Building leadership capabilities to drive operational excellence
- Navigating the decision-making process for adopting digital systems in the manufacturing environment
Key Learning Takeaways
- Understand the critical leadership actions required to accelerate and sustain capabilities for achieving high-performance levels.
- Gain insights into additional challenges and solutions addressed during P&G's operational excellence journey.
- Explore the strategies employed by P&G to drive employee engagement, cost savings, inventory reduction, service improvements, productivity gains, and enhanced satisfaction.
Content in bullets
- Procter & Gamble (P&G) stands out in operational excellence and digital transformations.
- P&G's IWS program enhances leadership and operator capabilities for continuous improvement and engagement.
- Insights into a practical framework guiding leaders in developing transformational capabilities.
- P&G's journey towards becoming a smart factory and the decision-making process for digital system adoption in manufacturing.
About the speaker
Marc Winkelman is a global director of Procter & Gamble’s “Product Supply Manufacturing, Innovation & Capability center of excellence”. Marc is from The Netherlands. He completed his studies at the Rotterdam University of Business Management, and he became additional a Certified Production and Inventory Manager during his army time. His 25+ years of professional experience in P&G spans multiple supply chains, manufacturing sites and corporate functions. He has worked in many areas of product supply: at country-, regional- and global level, from initiative planner to manufacturing execution roles, from site responsible to manufacturing excellence within and outside P&G. He is recognized as a very pragmatic expert in applying and coaching the IWS methodology. For the last 4 years, he has a leading role in consulting P&G’s manufacturing excellence methodology, “Integrated Work System” (IWS) in the alliance with EY Consultancy to coach the methodology at non-P&G’s companies. He has successfully coached this methodology in various environments (low & high tech) and various areas (from production line to boardroom) around the globe with multiple companies.
Want to know more?
This webinar is organised with thanks to the Asset Performance Conference on 25 & 26 October 2023.