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James Emery is struggling to balance his various roles as husband, father, and plant manager for Modern Products Manufacturing. When an accident occurs at the plant, leaving people seriously injured, James feels responsible. The accident is the impetus to drastic changes in both James’ personal life and his career. In his relentless pursuit to create lasting change he faces a long road of mistakes and missteps while facing opposition from his subordinates and pressure from his superiors. James gathers allies by building a shadow network of employees who support his plans. In his struggles to create a safe place for employees to work while satisfying his superiors with improved performance, he begins his journey to the Precision Domain. Join James as he embarks on a journey of lasting Heroic Change.
"A friend thought I might enjoy reading Heroic Change. I decide to look at the book over the weekend, thinking I might get through a few chapters – ends up I couldn’t put it down. My wife even commented, “You never stay attached to a book for such a long time, what’s up?” The story goes through the events of a plant manager, James, who has to save his plant from demise. Facing safety, as well as production lows and cost cuts; he and his former boss and friend, Chance, create a plan for success. Chance, now at the corporate office once managed the highest performance facility for the company. If you are in any way part of an improvement process, you can easily relate to what James and Chance were facing. Chance introduces James to the Heroic Journey concept, where many trails must be overcome in order to reach the final goal. My favorite analogy is the example of how The Wizard of Oz was a Heroic Journey. Although not overly exploited in the book, it turns out similar to The Wizard of Oz, as James had everything he needed all along. He needed to take the journey in order to reach his goal, while not getting distracted by the means and consequences. Overall, this is the first book I've read which provides true value to reliability improvements, and is also very entertaining. Hopefully the authors will continue the series." David A. Martin, CMRP, Maintenance Coordinator and Co-Author of M&R Metrics/KPIs 101 - Keeping it Simple