What are the Maintenance performance indicators? Scoreboards and reference values
Context
Since the 1980s, sometimes imperceptibly, maintenance has evolved in a fundamental way. Today, in certain circles, the conviction has taken hold that Maintenance is a function in its own right within a company. That it actively participates in the creation of value and its profit margin.
However, we must remain lucid. Another reality persists in our industries. Maintenance practitioners are still too often asked to play the role of "fireman". Maintenance is still seen as a technical service, as a service that you have to have to repair machines. "But in fact, if these machines were well maintained they should not break down. This is an opinion that has been heard many times. And let's face it, it's still too often heard today.

It therefore seems necessary to us to put the work back on the table. In partnership with the AFIM, we are implementing a training cycle which will provide those involved in the Maintenance function with the necessary "weapons" to demonstrate the essential importance of the Maintenance function not to survive but to win.
Why participate in this training?
- Select and implement relevant indicators to measure the performance of the maintenance function,
- Knowing all the possible indicators and knowing how to choose the relevant ones,
- To know how to build the different dashboards and define the necessary means,
- To have reference values for the key indicators,
- Sell the performance results to other site managers.
People involved
- Production managers and engineers,
- Maintenance managers and engineers,
- Engineers responsible for maintenance contracts with service providers,
- Methods and reliability managers
Theme of the training
First day
THE MAINTENANCE FUNCTION AND THE EQUIPMENT FUNCTION :
- Definitions
- The 100 performance areas.
PERFORMANCE INDICATORS FOR EACH AREA:
- Definition
- Interpretation: benefits and dangers
- Interfaces between indicators
- Reference values: mean and standard deviation.
FUNCTIONAL ANALYSIS MAINTENANCE :
- The different activities of the maintenance function
- The weight of the activities in the overall performance of the Maintenance Function.
SCOREBOARDS :
- Why do it?
- The different types and their uses.
Second day
- IMPLEMENTING DASHBOARDS :
a. The content
b. Information to be collected and its validation
c. The means of processing
d. The means of collection. - EXPLOITATION OF THE DASHBOARDS :
a. Detection of anomalies
b. Causal and original analysis
c. Definition of corrective actions
d. The evolution of the dashboards. - MAINTENANCE BUDGETS = PROVISIONAL ACTION PLAN :
a. equipment maintenance budget
b. maintenance failure budget
c. maintenance inventory budget
d. service operating budget - other services budget. - THE "SALE" OF RESULTS TO OTHER PARTNER SERVICES :
a. what? why?
Teaching methods
Each participant will receive the course notes as well as the exercise booklet. When registering, each participant will receive a questionnaire to be completed and returned in order to allow the trainer to structure the training on the expectations of each participant.