Skills - Link between Soft and Hard Skills
Technical jobs are complex and require strong skills that are fundamental to improving business performance.
Your job is evolving, between technical and specialised knowledge (aptitude, interpersonal skills), you are at the heart of continuous improvement and teamwork allows you to better achieve a common goal and better results.
This course is also part of the Maintenance & Asset Management Training Cycle.
Learning objectives
- Definitions of hard skills vs. soft skills and understanding the importance
- What are the skills and how to develop them with a 360° vision?
- Specialists vs. generalists: who is needed in the maintenance department?
- How do I position myself within the team and how do I position myself in relation to others?
- How to adapt to unknown situations?
- How to identify internal and external obstacles
- How to be critical of raw data?
- How can I be rigorous and precise?
- How can I communicate correct requests to make myself better understood?
- How can I increase my self-confidence?
- How can I be adaptable?
- Do you know your clients and their needs?
- What are the results to be achieved?
- Training vs. learning
- Case studies
About the trainer
Alain Catanese is currently Vice-President BU Metro at the STIB. Nominated Maintenance Manager of the Year in 2010, he can boast a long experience in Change Management in the field of maintenance. In particular, he has professionalized maintenance (production tools, facilities, etc.) in the supply of equipment for the aeronautics industry and in an express transport company.
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