How to setup new and standardized KPI in general production and maintenance policies?
Measuring is knowing. But how do we get started in maintenance? For years, many companies have filled CMMS1 (or EAM2) systems with all kinds of data. But what do we do with this data now? How can we use this data to manage our business?
In management books, we find hundreds of indicators, but with which one are we going to start? Indicators must also be SMART3. Is this a management slogan or can we also apply it in maintenance?
During this webinar, the intention is to explain the basics of KPI management in maintenance. How do we start and how do we use the indicators to steer effectively? Can indicators support a policy, but also: how can we prevent indicators from being used incorrectly? Also for organisations that are already a step further, KPI's can help to support the next steps in maturity. What then are the logical steps and how do we set this up?
1 CMMS: Computerised maintenance management system
2 Enterprise asset management
3 Specific - Measurable - Acceptable - Realistic - Time-bound
During the webinar, we will answer the following questions:
- What are the basic indicators to guide a maintenance organisation?
- What are leading and lagging indicators?
- My data is not reliable. What to do now?
- SMART indicators: what does this mean for maintenance?
- What is the difference between KPIs and PIs?
- KPI's to steer - beat - control?
- What is the sense and nonsense of benchmarking indicators?
- How do we ensure that we use the right indicators to achieve specific goals?
- How can we analyse indicators instead of just collecting them?
Learning objectives
- How to measure ‘losses’ and performance in maintenance
- How to set up a correct measurement of these KPI’s (using data)
- How are these KPI’s related to international standards

About the speaker
Peter Decaigny is both Master of Science Electricity and Business Engineer and started his career 25 years ago at Volvo Cars Gent. He started his career 25 years ago at Volvo Cars Ghent, where he held various positions in maintenance, ranging from reliability engineer, responsible of the central maintenance services & the warehouses, to manager of the maintenance processes within the different production sites in Sweden and Belgium. Here he implemented Mainnovation's Value Driven Maintenance approach and combined this with the existing TPM philosophy within Volvo Cars. Peter was Business Team Manager at Siemens from 2006 - 2009. During this period he was amongst others Managing Director of the maintenance joint venture in the paper industry in Germany.
Since 2009 Peter is consultant at Mainnovation. As a partner he is responsible for the activities in Belgium and France. He is still involved as a consultant in projects in the chemical, food, automotive, discrete manufacturing, pharmaceutical and infrastructure industries.
About the Webinar Series 'Fundamentals of Asset Performance'
With this free webinar series, we want to help companies take their first steps towards asset performance. You see and learn how you can apply fundamental practices in your company. Furthermore, we focus on the unique collaboration between all departments (maintenance, production, quality,...) in order to achieve higher equipment reliability and ultimately, higher asset performance.