Coaching trajectory: Innovative Root Cause Analysis

Coaching Trajectory
Maintenance & Reliability Engineering

Breakdowns cost money, so we want to solve them as quickly as possible. Sometimes we manage to find the cause immediately and get the machine running again. But sometimes this is not possible, or the fault keeps recurring, and then a systematic fault analysis is needed.

Innovative Root Cause Analysis (iRCA) is one of the most effective methods for finding the root cause of a failure. During this application trajectory you will receive the theoretical and practical knowledge necessary to apply the technique in your company.

The concept of a coaching trajectory

The best way to really get to know a new technique is to put it into practice. That is what we do during this application course. Participants and teachers follow a learning path together that is partly online, at your own pace, and partly in the classroom. The theory is made concrete with examples, but above all, is immediately applied to failures in your own company.

Blended learning

Blended learning is a learning method that has been growing in popularity in recent years. By combining online and offline learning, a training course runs better and, above all, more efficiently. As a participant you get to know the (basic) aspects of iRCA at your own pace. During the lessons with the other participants there is more room for depth, asking questions and exchanging experiences. In short:

Online learning module:

  • Learn and practice methods at your own pace; 
  • Continuously available as reference; 
  • 12 months included in the application process. 

Classroom training for three full days:

  • Sharing knowledge and experiences with others; 
  • Joint practice and application of methods on own faults; 
  • Deepening of concepts by the trainer;
  • Asking questions. 


Step 1: 
Before the course: preparation

  • In the period before the start of the training, you learn the basic aspects of the iRCA methodology yourself via the online platform.
  • You select a first case in your own organisation and apply the learned basic aspects for the first time.

Step 2: 
Training day 1 & 2: training Innovative Root Cause Analysis

  • During a two-day training, the theory behind the iRCA methods is explored: Event Mapping and Problem Analysis.
  • Exercises illustrate the method.
  • Feedback is given on the own case.

Step 3: 
Independent case development, supported by e-learning

  • A business case is worked out with colleagues using the trained methods.
  • The online platform provides further support and is used to prepare for the next training days.
  • If desired, you can call on the trainer for coaching and feedback

Step 4:
Return day: training Innovative Root Cause Analysis

  • During these days you get feedback on the cases, and you can ask questions to the trainer and the other participants.
  • Attention is paid to an additional method, Human Factor Analysis, to determine the causes of human errors. 
  • Finally, attention is paid to the implementation and securing of the RCA methods in the own organisation.

Step 5: 
Application in your own organisation

  • At the end of the programme, you can apply the method in your own organisation.
  • You will have access to the online platform for one year after the start of the application process.
  • If necessary, you can still call on the trainer for feedback (life time support!)


Participants have 12 months of e-Learning modules at their disposal. Besides a clear explanation of the concepts of iRCA, these also contain many downloadable documents such as worksheets, help sheets, pdf's of process maps and posters. Participants also get access to an extensive Excel template that fully supports the entire RATIO approach.

About IRCA

During this training, based on the RATIO approach, you will learn to work with: 


  • Event Mapping: as a method to determine and visualise the total concurrence of circumstances that led to a problem, as well as to visualise possible, chosen and already taken measures;
  • Problem Analysis: to determine underlying unknown (technical) causes,
  • Human Factor Analysis: to determine causes of human or organisational failure.

Learning objectives

To be able to deal with failures as efficiently as possible by


  • Asking correct and relevant questions;
  • Correctly documenting information about the fault visually;
  • Transferring faults correctly to colleagues;
  • Determining the correct causes of faults without resorting to trial and error;
  • Eliminating the causes of malfunctions in order to permanently prevent them in the future.

The RATIO approach:


  • stands for Reflect, Analyse, Assign, Implement and Observe;
  • is suitable for continuous improvement;
  • is compatible with Six Sigma, Deming, Kaizen or Lean;
  • consists of proven methodologies for solving problems
  • makes use of practical tools that are easily scalable and can therefore be applied to both simple and complex problems;
  • Is flexibly applicable under different circumstances, both extended and condensed, by management and on the shop floor.

About the trainer

Bart Smit is a trainer and facilitator of training courses on problems, faults and how to prevent them. He studied Operational Engineering and Technical Business Administration in Amsterdam and worked as a reliability engineer at Tata Steel before joining CoThink. By training and securing (rational) methods in daily practice, he helps organisations to improve their performance. He has worked with many Belgian companies. His use of words and way of thinking is also very much in line with the Flemish nature.

Who is it for?

Everyone in maintenance and production who is responsible for the functioning of installations, such as maintenance engineers, reliability engineers, maintenance managers, ...

Tue7 Nov '23
at 08h30 in Sint-Niklaas
7, 8 en 22 november 2023
Rate members
1.895,00 €
Rate non-members
2.095,00 €
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