BEMAS Live Learning Platform

With the BEMAS Live Learning Platform, BEMAS is ushering in the new era of distance learning. The platform offers you the chance to learn about new content through webinars and online training courses.

In the webinars we share the latest insights on certain topics in 1 hour. Just like in a live BEMAS activity, you can interact with the speakers through the general chat, interactive polls... You can also network with other participants through the private chat. The Q&A at the end of the session will answer all your questions.

Of course, an online lesson is not the same as a classroom BEMAS lesson. Online classes are much more intensive, and we obviously take this into account when planning our courses. We also focus on small groups in which we stimulate interactivity and involvement.

Our goal remains the same: to sharpen your knowledge and skills and to help you put theory into practice in the workplace.

What do you need?

The BEMAS Live Learning Platform works on the basis of html5 technology which is standard in all modern browsers. Installation of an app or plug-in is NOT necessary.

What you need to provide yourself:

PC, Laptop or tablet with internet connection and sound.
Preferably use Google Chrome as a browser. Mozilla Firefox, Safari and Edge also work. Internet explorer is not suitable. You can test your browser for html5 compatibility in advance.
We strongly recommend using a headset (earphone with microphone) to avoid background noise as much as possible.
In order to interact with the other participants and teacher, it is advisable to have a microphone as well.

Need technical support?

You can login and test (together with colleagues) on this demo site.

The full manuals are available on the Dutch and French website of BEMAS.

Can't find the answer to your question in the questions below?

How do I get to the BEMAS Live Learning Platform?

Hoe ga ik naar het BEMAS Live Learning Platform?

Before the training or webinar, you will receive a link. Just follow that link and enter your name to log in to the BEMAS Live Learning Platform.

Is my browser compatible with html5?

You can test the compatibility of your browser on www.html5test.com. If it scores close to 555 points, your browser will work.

Google Chrome is the most suitable, followed by Mozilla Firefox and Safari.

Edge sometimes experiences problems. Internet Explorer is NOT suitable.

Can I use the VPN connection of my work?

You should not use the VPN connection of your work. This can be a reason for delays and noise problems.

How can I test in advance whether the tool works on my PC, tablet or laptop?

Go to this page: test.bigbluebutton.org/

What if all of a sudden I don't hear or see anything anymore?

Sometimes the internet connection can be disconnected. Use F5 to reload the page in your browser. Then you can log in again immediately.

You can also leave the classroom by closing your browser and reopening the link from your mailbox.

In case of a general issue, we will contact you via mail or call you on the phone number you gave us during registration.

Do the problems persist? Give us a call on +32 2 706 85 41.

My microphone's not working. How is this possible?

Click on the microphone to log in. Normally you will see a pop-up at the top of your browser asking your permission to use your microphone. Click here on OK.

Don't get a pop-up? Check if your pop-up blocker is not turned on. In Google Chrome you will find this in the upper right-hand bar of the web address.

The pop-up at the start of the session asks you to test your audio. If you do the test and hear the audio, your microphone is working. If you do not hear an echo, select "No". On the next screen you can adjust your audio settings. Choose the correct hardware and click 'Retry' to run the test again.

The icons in the participant list show the different options:

A green icon means that your microphone and sound are working properly.
A red icon means that your microphone is muted and you are not audible to the others.
A white icon means that there is a problem with your sound. Check your headset connection and give your consent in the pop-up.
- Check the connection of your headset and give your consent in the pop-up.
- Switch off your VPN connection, restart your browser and login again on the BEMAS Live Learning Platform.
- Call the number in the general chat of the BEMAS Live Learning Platform to follow the audio on your phone.

Attention: for the webinars, the microphones are switched off automatically.

I'm getting the error message app.legacy.criosBrowser. What should I do?

If you get this error message, you have not installed the latest version of your browser. Try updating your browser or use a different browser. Preferably use Google Chrome. Internet Explorer does not work.

Can I view the webinar again?

Yes, the full recording of the webinar or training can be viewed again. Please use the same link and any access code.

By clicking on 'Presentation' at the bottom of the screen, you can relive the entire webinar or training. With the symbol with three dashes at the top left, you can make the slides visible and browse through the presentation by selecting the desired slide.