BEMAS starts the "Service Management Community of Practice"

Due to the trend of Servitization, more and more companies focus on providing maintenance-related services. Meanwhile, 25% of the BEMAS members are service providing companies.

With the 'Service Management Community of Practice' BEMAS specifically aims at Service Managers, Contract Managers and After Sales Managers active in service providing organisations. The aim of the BEMAS 'Service Management Community of Practice' is to create a network of service professionals who actively share best practices and knowledge with each other and the community. All kinds of topics will be covered: from the receipt of a service request, over the internal handling, dispatching and execution by the Service Technicians, to the processing of the service report, reporting, KPI's and follow-up of Customer Satisfaction. In the current times of digital transformation, the digitalisation of the service process and service offering can of course not be missing from the agenda.

In 2021, we are planning an exciting programme of targeted webinars and seminars on all kinds of aspects of the operational service process. Everyone involved in the management of service activities at customers is welcome and can register for the full year programme or for the sessions that fill a specific interest.

All seminars and webinars are conducted in English.

 

2021 program 

 

 

Registration

You can register for the full package, or you can choose to attend separate webinars or seminars.

Package Member rate Non-members Register now
Full access € 245 € 395

Online seminar in January € 55 € 95

Seminar in May

Live: € 245
Online: € 195

Live: € 295
Online: € 245

Webinars

Serie of 9: free
Per webinar: free

Serie of 9: € 60
Per webinar: € 10

  All rates are VAT excl.

 

You are not yet a member of BEMAS? Discover the advantages and enjoy of the member rates.

 

You can register on this page.

 

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With the 'Service Management Community of Practice' BEMAS specifically aims at Service Managers, Contract Managers and After Sales Managers active in service providing organisations. The aim of the BEMAS 'Service Management Community of Practice' is to create a network of service professionals who actively share best practices and knowledge with each other and the community.

 

 

CARL Berger-Levrault, CMMS / EAM expert, and BEMAS are proud to announce the start of an intensive collaboration. By joining forces with BEMAS, CARL Berger-Levrault demonstrates its desire to expand its influence in Belgium by developing privileged connections with the leading national maintenance network.